Last updated 5 October 2026
Shipping & Delivery
In short
- Free delivery on orders of ₹999 and above; otherwise ₹79, shown before you pay.
- Dispatched in 1–2 business days; delivered 3–7 business days after dispatch (up to 10 for remote areas, J&K interiors and the North-East).
- If we deliver late, you can cancel or return for a full refund.
1. Where we deliver
We ship from Jammu, Jammu & Kashmir to all serviceable pin codes in india. We do not ship outside India at present. If your PIN code is not serviceable by our courier partners, we will tell you before dispatch and cancel the order without any charge.
2. Delivery timelines
| Step | Timeline |
|---|---|
| Dispatch from our warehouse | 1–2 business days (orders placed on Sundays or public holidays are processed the next business day) |
| Delivery after dispatch | 3–7 business days after dispatch (up to 10 for remote areas, J&K interiors and the North-East) |
The estimated delivery date is shown at checkout and on your order page. If we fail to deliver within the stated delivery schedule, you are entitled to cancel the order or return it on delivery for a full refund, as required by the Consumer Protection (E-Commerce) Rules, 2020.
3. Delivery charges
| Order value (incl. GST) | Delivery charge |
|---|---|
| ₹999 and above | Free |
| Below ₹999 | ₹79 (inclusive of GST) |
There is no Cash on Delivery fee, packing fee or any other charge. The full amount payable is shown in your cart and at checkout before you place the order.
4. Tracking
Once your order ships, the courier name and AWB (tracking) number appear on your order page and on Track Order. You can follow the parcel there or on the courier's website.
5. Delivery attempts
Our courier partner will call the mobile number you gave us and make up to three delivery attempts. If the parcel cannot be delivered, it comes back to us and the order is cancelled; you will not be charged for this.
6. Receiving your parcel
Please do not accept a parcel that looks tampered with or damaged — refuse it and let us know. If you discover a problem after opening, contact us within 7 days with photos and we will arrange a replacement or full refund. An unboxing video helps us resolve issues faster, but it is not mandatory.
If a parcel is lost or damaged in transit, that is our responsibility, not yours.